How we can help
Send a clear photo of the letterbox door and lock together with your location. We will confirm compatibility and the applicable call-out charge before arranging the visit.
- Lost letterbox keys
- Faulty cam locks
- Lock opening
- Replacement lock installation
- HDB and private letterboxes
Lost keys or a faulty letterbox lock
We assess letterbox opening and replacement for HDB and private properties. A clear close-up of the lock and a full photo of the letterbox door help identify the fitting. Include your location and say whether the letterbox is currently locked.
Finding a suitable replacement
Letterbox locks can differ in barrel length, mounting and cam arrangement. The replacement must fit the existing door and latch correctly. Let us assess compatibility rather than buying a replacement based on appearance alone.
Frequently asked questions
Can you replace the lock if I have no key?
Send photos so we can assess opening and replacement together. Proof of ownership or authority is required before access work.
What should I send for a quote?
Send your location, the full letterbox door, a close-up of the lock and a short description of the fault. We confirm the suitable scope and applicable call-out charge before arranging a visit.
What to send us
Send your location, clear photos of the lock and the full door, gate, vehicle or safe, plus a short description of what happened. This helps us assess the required tools, likely method and applicable charges.
Important before work begins
Ownership or written authorisation is required for secured access work. Final pricing depends on the lock, complexity, location, timing and whether parts are required. We explain the applicable scope before starting.